At-Home Spa Services in London with Secret Spa: How It Works 23 Dec,2025

Imagine this: it’s 7 p.m. on a Thursday. You’ve just finished work, your feet are aching, your shoulders are tight, and the thought of getting dressed, hopping on the Tube, and fighting through rush hour to get to a spa feels impossible. But what if you could have a full spa experience-massages, facials, aromatherapy-all right there on your couch, in your pajamas, with a glass of wine in hand? That’s exactly what Secret Spa delivers across London.

How Secret Spa Turns Your Home Into a Sanctuary

Secret Spa isn’t a chain of luxury salons. It’s a network of licensed therapists who bring the spa to you. You book online, pick your treatment, and choose your time. Within an hour, a therapist arrives with everything needed: heated massage tables, organic oils, Himalayan salt lamps, calming playlists, and even fresh towels. No setup. No cleanup. Just pure relaxation.

The service works like this: you pick from a menu of 12 treatments-everything from 60-minute deep tissue massages to 90-minute holistic detox rituals. Each one is designed for home use. The therapists don’t just show up with a table and start rubbing. They ask about your stress points, your sleep habits, even your favorite scents. Then they customize the session. One client told me they always get headaches after long Zoom calls. The therapist adjusted the pressure on their neck and added peppermint oil to the scalp massage. Within 20 minutes, the pain was gone.

What’s Actually in the Box? (Spoiler: It’s Not Just Oil and Towels)

Most mobile spas use generic kits. Secret Spa’s equipment is curated. Each therapist carries:

  • A portable heated massage table (weighs under 15kg, fits in a standard elevator)
  • Organic, cold-pressed oils from certified suppliers (no parabens, no synthetic fragrances)
  • Custom-blended aromatherapy blends (lavender for sleep, eucalyptus for congestion, citrus for energy)
  • Reusable bamboo towels and heated eye masks
  • A Bluetooth speaker pre-loaded with 30-minute soundscapes (rainforest, Tibetan bowls, ocean waves)
  • A small cooler with chilled cucumber slices and herbal tea
They even bring a portable humidifier if your flat has dry central heating. One therapist in Notting Hill noticed her client’s skin was flaking after winter heating. She switched from almond oil to jojoba and added a 10-minute steam towel treatment. The client texted her three days later: “My face hasn’t looked this good since I was 25.”

Who Uses This Service? (It’s Not Just Celebrities)

You might think this is for rich people or influencers. It’s not. The average Secret Spa client is a 32-year-old Londoner working 50-hour weeks. They’re teachers, nurses, software developers, freelance designers. People who can’t afford to take a day off but still need to reset.

A nurse from Hackney told me she books a 45-minute foot massage every other Friday after her 12-hour shift. “I stand all day. My feet feel like concrete. This? It’s my therapy. Better than any pill.”

Parents with toddlers use it too. One mum in Camden booked a facial while her baby napped. She cried during the shoulder massage-not from pain, but because it was the first time in eight months she’d been touched without someone asking for food, a diaper change, or a cuddle.

Woman receiving a calming scalp massage at home with heated eye mask and essential oils, eyes closed in relaxation.

How It Compares to Traditional Spas

Here’s the real difference: traditional spas charge £150+ for a massage and make you pay for parking, the £12 bottle of water, and the 45-minute commute. Secret Spa charges £85 for a 60-minute massage. No hidden fees. No travel time. No awkward small talk with strangers.

Secret Spa vs. Traditional Spa in London
Feature Secret Spa Traditional Spa
Price (60-min massage) £85 £140-£220
Travel time 0 minutes 30-60 minutes
Setup time 5 minutes 15-20 minutes
Customization Personalized to your body and mood Standard套餐
Aftercare Therapist texts you next day with hydration tips None
Hygiene Single-use linens, sterilized tools, no shared spaces Shared changing rooms, communal towels

Why It’s Gaining Speed in London

London’s spa scene has been stuck in the 2000s-luxury lobbies, overpriced smoothies, and therapists who treat you like a ticket number. Secret Spa flipped that. It’s not about the decor. It’s about the result.

A 2024 survey by the London Wellness Council found that 68% of adults under 40 prefer at-home wellness services over going out. Why? Because time is the new currency. And in a city where the average commute is 52 minutes, spending two hours to get 60 minutes of massage feels like a scam.

Secret Spa also works with corporate clients. Companies like Monzo and Typeform now offer it as a perk. One tech startup in Shoreditch gives every employee one free monthly session. Their HR manager says turnover dropped 22% in six months. “People don’t quit because they’re underpaid,” she told me. “They quit because they’re exhausted. This fixes that.”

Split image: crowded subway vs. peaceful at-home spa session, showing contrast between stress and relief.

What You Should Know Before Booking

It’s not magic. It’s logistics. Here’s what actually matters:

  • You need a quiet space. A bedroom or living room with room for a table (about 2m x 1m).
  • Make sure the building has a working elevator. Therapists carry heavy gear-no stairs.
  • Don’t book right after a heavy meal. Wait 90 minutes.
  • Be honest about pain. If you have a pinched nerve or recent injury, tell them. Some treatments aren’t safe.
  • Tip is included, but if you’re thrilled, leave a note. Therapists get bonuses for glowing reviews.
The booking app is simple. You pick date, time, treatment, and optional add-ons: hot stones, CBD oil, or a scalp treatment. You can even schedule recurring sessions. One client books every Friday at 8 p.m. like clockwork. “It’s my reset button,” she says.

What Happens After the Session?

The therapist doesn’t just leave. They clean up. They leave your space exactly as they found it. Then, they send you a follow-up text:

  • “Drink two glasses of water tonight.”
  • “Avoid caffeine until bedtime.”
  • “Try this 5-minute stretch before sleep.”
Some even include a short audio guide-recorded by the therapist-walking you through self-massage techniques. One client said she still plays hers every night. “It’s like having a therapist in my phone.”

Is It Worth It?

If you’re tired of paying for stress, then yes. If you believe wellness should fit into your life, not disrupt it, then yes. Secret Spa doesn’t sell luxury. It sells relief. Real, measurable, repeatable relief.

It’s not about having a spa day. It’s about having a life where you don’t need to escape to feel whole.

Can I book Secret Spa for a group?

Yes. Secret Spa offers group bookings for up to four people in the same home. Each person gets their own therapist and private space. Ideal for couples, friends, or small family gatherings. Prices start at £240 for three 60-minute sessions.

Do therapists come to apartments without elevators?

No. Therapists carry heavy equipment and cannot safely navigate stairs. The service is only available in buildings with elevators. If you live on the ground floor or have a ramp, contact customer support-they may be able to accommodate.

Are the products vegan and cruelty-free?

All oils, lotions, and towels are certified vegan and cruelty-free. Secret Spa partners with UK-based ethical suppliers and refuses to work with brands that test on animals. You can request a full ingredient list before booking.

Can I book a last-minute appointment?

Yes, if therapists are available. Last-minute slots open up daily due to cancellations. The app shows real-time availability. Many users book 2-3 hours ahead for weekend sessions, but weekday evenings often have same-day openings.

What if I’m not happy with my therapist?

Secret Spa lets you rate every session. If you’re dissatisfied, you can request a different therapist for your next visit. They don’t just replace you-they ask why. Feedback directly shapes training. Most therapists have 3-5 years of experience and are re-certified every six months.